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Pizza Shop Owner Talk About Entitlement

In a recent display of enthusiasm, pizza shop owner, Scott Van Duzer, gave President Obama a bear hug when the President visited his shop on a Florida campaign tour. The visit and the ensuing bear hug provided quite a spectacle. After all, how could the secret service have permitted this? But, both the owner and the President seemed to enjoy the moment. 

What impressed me more was the interview of the shop owner. He said, in response to a question about whether he feels that Obama has let the country down, “The bottom line is this: I own a small business. I take accountability for my business. I’m not looking to blame the government. And if people had the same mentality of taking care of their own businesses instead of looking to blame somebody when things are a little bad—just tightening things up and doing the best they can—I think we’d be better off that way, too. The whole world is not in a good place right now, and I’m not looking to blame someone. I think that’s the problem. We’re looking more so to blame him for our misfortunes.” 

In other words, we’re not “entitled” to a particular way of life; we have to work to achieve our success; and we are accountable to ourselves … neither the government nor anyone else has “done it to us.”  Blaming someone else merely allows us to feel like a victim.  We do have power and control over our own lives to a far greater degree than we admit.

By analogy, in a show the other day, Katie Courac talked to two teenagers who were bullied. Their common characteristic was that they refused to feel like a victim. They remained upright and confronted their attackers. Their stories provided an interesting perspective

Can we use help? Absolutely. Do we need rules of the road to assure that we have a level playing field? I believe so, but that’s my bias. Should the government provide us with help? Before you answer this question, read the Time Magazine article by Jeremy Styron to understand how the government actually is in our daily lives, more than we know, more than we care to admit, providing us with material assistance just to get through our normal day’s routine. 

But, without the accountability to ourselves, without rules that apply to all, equally, we go nowhere. Thank you, Mr. Pizza Shop Owner, for putting entrepreneurship and small business in the proper perspective.



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What kind of lawyer are you?

Oftentimes, especially in the family law environment (but also in other matters), our emotions control us to the point of ignoring reality. We seek to hurt the other party to the litigation through our attorneys. And, far too often, our attorneys are willing accomplices.

As the attorney, what control do you have over your client? Do you perceive yourself as the master of the ship, or the mouthpiece … do you consider yourself the advocate for the best interests of your client or the alter ego of your client.

Marlo Van Oorschot, as an outstanding family lawyer in Southern California, this week puts another spin on this question, asking whether you’re a surgeon or a gangster.


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Technology drives new client service dynamic

Electronic and computer technology enable lawyers to do more and better work in less time, but this creates a new service dynamic where clients continually demand to pay less for what they increasingly see as a commoditized service.

Law firms must meet client needs through greater technology efficiencies. Not only does this seem obvious, it is an element necessary to maintain competence as required by the rules of professional conduct.

More efficient law firms that reduce client legal costs should gain new business that enhances revenue.  However, the ability to increase billings while becoming more efficient depends on changing the billing system to embrace alternative fee arrangements.  With greater reliance on contingent, fixed, capped or value fees where time is not the relevant issue to determine the fee; service to the client is the key metric of value to the client, not billable hours.  

 

 


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Prices come down! Do sales go up?

Echoing an earlier comment I made about the decreasing salaries for first year graduates,  NALP  recently said the decrease is 35%!  This further promotes change in the profession, from additional hiring, to out-sourcing, to independent contracting … and much more.


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I’m really tired, a frequent refrain today

“I am really tired, and want to retire.”  But, retirement is out of reach for many lawyers after their homes and retirement plans took heavy hits over the last few years. “Business purgatory” is how one phrased it.

Delays in retirement are now common, with 38% in one survey saying their retirement will be at least 5 years later than expected. The income stream for many lawyers comes from their law practice. Selling, closing or merging the practice are options, but none are likely to provide the same income stream the lawyer is accustomed to receiving.

Unless the lawyer is willing to adjust one’s life style, he will remain in practice, working to build up the practice further in order to reap the rewards needed to fund retirement.


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