Tag Archive: client referrals

LawBiz® Legal Pad: Why Clients Refer Their Law Firm

The real reason that clients refer their law firms is because they are satisfied with the service they receive. Good client service is responsible for about 46+% of all referrals.

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About Ed Poll

Ed is a nationally-recognized legal management expert whose advice has helped thousands of lawyers create more rewarding legal practices, and directed hundreds of national, regional, and local law firms towards higher profitability.