LawBiz® Legal Pad: Ethical Considerations in Collecting Your Fee
Ed discusses managing a client’s fee expectations.
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Ed discusses managing a client’s fee expectations.
Ed reveals the communication tools professionals can use to guarantee their work.
Communication is the single most important issue to consider when keeping your clients happy. From the initial conversation with your receptionist until the case is closed, Ed explains what you need to do in order to ensure that the client is satisfied with your communications with them.