Tag Archive: loyalty

LawBiz® Legal Pad: Preference is Perishable

Ed talks about creating a bond with the client to achieve client loyalty because your revenue is a perishable commodity.

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Preference is Perishable

Ed talks about creating a bond with the client to achieve client loyalty because your revenue is a perishable commodity.

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About Ed Poll

Ed is a nationally-recognized legal management expert whose advice has helped thousands of lawyers create more rewarding legal practices, and directed hundreds of national, regional, and local law firms towards higher profitability.