Tag Archive: Videos

LawBiz® Legal Pad On the Road!: Cellphones

Do you ever talk on the phone while you drive? In today’s clip, Ed warns law firms that they could be exposed to legal liability if one of their attorneys causes an accident while using his or her phone behind the wheel.


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LawBiz® Legal Pad: Client Communications

Communication is the single most important issue to consider when keeping your clients happy. From the initial conversation with your receptionist until the case is closed, Ed explains what you need to do in order to ensure that the client is satisfied with your communications with them.


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LawBiz® Legal Pad: Getting Your Fee

This week, Ed discusses how written engagement agreements are a necessary part of an attorney-client relationship. Just weeks after the New York Times wrote about the hot issue of lawyer fees, Ed describes various ways that lawyers can collect fees.


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LawBiz® Legal Pad: Client Relations

What can law firms do to interact with their clients more effectively? In today’s clip, Ed will share a few ideas, such as developing a checklist of questions and creating surveys that will address this issue.


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