Is client service unprofessional?

My recent experience with the Bar is covered in the current issue of the ABA’s Law Practice Today.

The Bar tells us that we should not be concerned about marketing; marketing is broadly defined as communication with clients and prospects. And then lawyers are disciplined for failing to communicate with clients!

Something is wrong with this picture! The Bar needs wake up. The Bar, and particularly the larger firms that control the organized Bar, needs to put their fear of advertising (already permitted by Court order!) on the shelf and not confuse real marketing with education about communications with clients, a skill law schools and the Bar fail to provide.


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