Articles

Higher stress, higher income

” … high stress can be a symptom of a poorly managed practice – or, more likely, an under-managed one. Don’t take this personally, however. It doesn’t mean you’re incompetent. You simply were never taught practice management skills.” (more…)


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Management reports

What management reports do sole and small firm practitioners look at to determine how well they’re doing?

Your question is a very good one. There is much data out there … and most good systems can and do produce far more information / data than an attorney can use .. or assimilate intelligently. (more…)


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Compensation – Is fair the right standard?

A writer, former managing partner, suggests various formulae for determining compensation among partners and especially managing partners. He concludes by suggesting that it’s not important what formula is used so long as all involved perceive that the process of determining that number is fair. (more…)


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An aging lawyer population … and discipline

In an article in a recent newspaper, the writer was lamenting the fact that our lawyer population is aging, as is our population in general. (Better that than the alternative!)

Along with this factoid came the observation that there is a rising case load of disciplinary matters in some jurisdictions. (more…)


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Starting a new practice?

TechnoLawyer published today an article I wrote about the Dos and the Don’ts of starting a new law practice.

Synopsis:

Think you know everything about starting a new practice? Notwithstanding your legal talent, you also need business talent – a key ingredient in the launch of a successful law firm. In this article, legal coach and consultant Edward Poll differentiates business from law and explains how to create an environment in which both can thrive. In doing so, Ed lays down ten Do’s and Don’ts.


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How to hire qualified talent

Talent is scarce. Every client with whom I work utters the same frustration — We want to grow, but are afraid to get more work because we can’t find qualified lawyers to handle the new work.

Bruce Marcus, a marketing consultant, talked about the need to attract talent and suggests how to do so.

“… Recruiting advertising is like any other, in that telling people what you want won’t work. Offering people what they want, and how you’re going to give it to them, works. Some ideas that have succeeded mightily:

Sell the environment. Some headlines that worked:
We Cherish Excellence. You bring the excellence, we supply the opportunity.

We Cherish Professionalism. You get the opportunity to do your best work here.

For lateral hires, an ad that really pulled said, “If you’ve been practicing your kind of law but haven’t enjoyed it where you are, bring your skills here. We’ll supply the pleasure of good legal practice.”

Don’t be dull. “Wanted: a lawyer with 3 years experience” is for recruiting labor, not professionals. A tremendously successful recruiting ad said, “Imagine. Professionally.”

Be different. Be imaginative. Otherwise, you’ll lose good candidates to a firm that’s different and imaginative.

Be a firm that good people want to work for. For example, don’t advertise that you’re an up-to-date firm but don’t have a Web site. How up-to-date is that? Make sure that you are contemporary, technically and professionally.

Use your Web site as a major recruiting tool. Today’s young lawyers and law students go right to the site before they’ll talk to you. If they don’t like what they see, you won’t get the candidate. Your site should reflect your firm as exciting and professional, one that anybody would want to work for. It should show the environment as appealing — the kind of place that any ambitious professional, new or experienced — would enjoy working in.

And most important, as with any advertising, don’t offer what you can’t deliver. If you find that you don’t like the way your firm is perceived, don’t think you can change that perception by manipulating symbols. You can’t. To change the way you’re perceived, change what you are.

If you lose a good candidate to another firm, take the trouble to find out why. You’ll learn how to do it better next time.

As the market for lawyers gets more competitive, and as the demands for legal services get more complex, getting the best talent is a major survival tactic. In today’s economic, regulatory and technical environment, talent counts heavily. Recruiting the best is no longer an option. It’s vital.” (Emphasis added.)


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Internet taxes

An interesting issue arises when a travel company such as Expedia buys wholesale and sells retail. What is the amount of tax that is owed to the City, the taxing agency? (more…)


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