Category: Videos

LawBiz® Legal Pad: Client Relations

What can law firms do to interact with their clients more effectively? In today’s clip, Ed will share a few ideas, such as developing a checklist of questions and creating surveys that will address this issue.

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LawBiz® Legal Pad: The Times, They Are a Changin’, Part 3

Ed continues his conversation regarding the changes facing today’s law firms to remain competitive.

Corporate clients have the ability to explore other markets in search of better rates from attorneys who will provide good quality work. Ed share a few suggestions to help you in your practice of Business of Law®


Law firms must acknowledge the changes and adopt the better changes to the workflow process to remain competitive.
* Be more sensitive to client costs
* Be more aware and have a better understanding of your client’s business


Reducing small expenditures will add up to a significant savings
Keep overhead to a minimum while maintaining efficiency.
Be prepared for the eventual increase in business after the economic rebound.


Advancement will be based on merit instead of seniority
It is critical to provide CLE to top talent to retain them.
Compensation will always be a part of retaining top talent. Plan ahead for this necessity.

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LawBiz® Legal Pad: The Times, They Are a Changin’, Part 2

Ed Poll discusses the effect that the new reality or the consumer market and the corporate market have on the legal profession.

Consumer Market

~The consumer market includes divorce law, personal injury law and debt collection.
~The consumer market is more commodity based; more standardized; therefore more cost sensitive than other practice areas.

Corporate Market

General Council have become more sensitive to total legal costs due to pressure from CFOs and CEOs.
~Corporations are cutting back on the number of firms handling their business in an effort to control costs.
~The conversions factor is pressuring outside firms to become more efficient

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LawBiz® Legal Pad: Senior Olympics

A few weeks ago, Ed competed in the cycling events at the Senior Olympics. Today, Ed reflects on how that experience relates to his professional life and the Business of Law.

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