Christopher Marston is the CEO of Exemplar Law Partners, LLC, in Boston, MA. He has been receiving a lot of press coverage lately.
Why?
Chris, a member of the Massachusetts Bar, was the CFO of a technology company. This is his first venture into creating his own law firm. He brings his financial and management expertise to the opening of Exemplar Partners.
Chris was the CFO of a technology company. This is his first venture into the legal profession. He brings his financial and management expertise to the opening of Exemplar Partners.
Chris talks about providing value to clients. This means, among other things, no hourly billing and valuing the firm’s human capital by creating the right work environment. He also talks getting clients more involved with their own legal matter to help increase their level of satisfaction.
Listen to Chris’s comments which are unbiased by historical restraints of the legal profession. If you agree with him, think about how you can apply his principles to your own law firm and practice.
Many say the guru of creating blogs and promoting blogs is Kevin O’Keefe of Lex Blog (www.lexblog.com). In a recent interview Ed discussed with Kevin, one of their favorite subjects, using the internet (including blogging) to market one’s law practice.
Ed Poll interviews attorney Rick Simses on the subject of alternative fee billing. They discuss sharing the risk of a matter with the client… what it means and how it should impact the client’s fee.
Let’s take another look at what general counsel are searching for when they hire outside law firms. This time, Thomas S. Brooks, Vice President of AT&T Law & Government Affairs, shares his views on the subject.
Ed Poll interviews attorney Rick Simses on the subject of alternative fee billing. They discuss sharing the risk of a matter with the client… what it means and how it should impact the client’s fee.
Let’s take another look at what general counsel are searching for when they hire outside law firms. This time, Thomas S. Brooks, Vice President of AT&T Law & Government Affairs, shares his views on the subject.
Ed Poll, principal of LawBiz Management interviews Gayle Carson, president of Carson Research Center, on the topic of time management. While no one can truly manage time, Gayle shows us how to “pick up” 22 eight hour days over a year’s time. That would make one very interesting vacation, or allow us to do a lot of additional billable work. .
Steven A. Lauer, having been both inside and outside counsel, shares his thoughts on how today’s lawyers should approach insiden general counsel to get their trust … and their business. He currently is the Director of Integrity Research, Integrity Interactive Corporation.
Jeff Riffer, senior litigation partner in the law firm of Jeffer Mangels Butler & Marmaro in Los Angeles, CA, discusses why and how he uses Microsoft’s OneNoteTM software for day-to-day litigation.
In looking for software to help him win cases, he originally wanted software that would help him organize facts and data he obtained during the progression of the lawsuit, software that would be learned easily, and software that would be easy to use.
As litigation unfolds, attorneys learn many disparate facts; they don’t always know if the facts will be important during trial or even how they may be connected to other parts of the case. Thus, the software must be capable of collecting the information and then searchable later when the entire picture comes into keener focus.
In other words, the process is analogous to the collection of pieces of paper with notes scribbled on them. However, with many pieces of paper, especially in cases with many documents, organization is often difficult. With Microsoft’s OneNoteTM, this process became much easier for Jeff.
In our interview, Jeff Riffer talks about OneNoteTM and how he uses the software.
Ron Baker, a noted consultant and principal of Verisage Institute, quotes from Peter Drucker: “What is value to the customer?”
The customer never buys a product. By definition, the customer buys the satisfaction of a want…” Following Drucker’s idea, Ron Baker is the promoter of “The Chief Value Officer” concept. He encourages professional service firms to think in terms of value rather than time. In an interview with Ed Poll, Ron discusses this concept further.
